Prompt Response
Every message and request is reviewed as quickly as possible. Fast resolution of problems is the core duty of the Customer Affairs Unit.
Customer Care
Customer Care and After-Sales Service
Customer focus is the cornerstone of Kasra. The Customer Affairs Unit responds promptly to every request and maintains a close, ongoing relationship with dealers and buyers, handling all after-sales service on behalf of the company.
After-Sales Service
Kasra's support does not end with the sale. All after-sales service matters are handled and followed up by this unit.
Continuous Improvement
Feedback from trade partners and end users is how Kasra improves. Every criticism and suggestion is reviewed and applied to our products and services.
FAQ
Trade FAQ
The questions procurement managers ask us first.
Send your message to the relevant department and it will be placed in the review queue.
Register your complaint; the outcome of the review will be communicated to you by phone.
Share your feedback or suggestion with us; every message is read with care.
Your message will be reviewed and answered through the company's official channels.